BCIS 6243 Enterprise Systems

Develop a process-oriented view of the organization and its relationships with suppliers and customers. Evaluate the roles of enterprise resource planning (ERP) systems, customer relationship management (CRM) systems, and supply chain management (SCM) systems in automating those relationships and transforming organizations and markets (global perspectives). Illustrate these concepts by studying an example of an ERP system and how that system is used to automate the business processes and provide operational and management information to the organizati




Graduate (Business)